Pricing
One commission. Everything else at cost.
Our commission is calculated on the gross purchase amount, per transaction, in four simple tiers. Payment processing fees are passed through at cost — we add nothing on top of them.
Commission per transaction
The higher the ticket, the lower the percentage. A fixed €1.00 per transaction applies in every tier.
Growth is rewarded
From €100,000 in annual revenue through BorderRelay, your commission percentage drops by 0.5 points; from €250,000, by a full point. The highest threshold you reach applies, and an earned discount carries into the new year. Conditions apply — chiefly a healthy dispute ratio, which is in both our interests.
The platform fee
A monthly management fee between €55 and €75 (depending on your setup) covers the dedicated server your data runs on, backups, maintenance and the shared back-office. Onboarding is quoted up front, per project — never discovered afterwards on an invoice.
What actually lands in your settlement
One worked example: a €250 course sale to a consumer in Belgium, paid with an EU consumer card.
Commission is always calculated on the gross amount, before processing fees — so a change in those rates never changes what we charge. VAT depends on where the buyer is: the rate of their EU country, reverse charge for a VAT-registered business, none outside the EU.
Processing fees, passed through at cost
Indicative rates, set by our payment provider and subject to their changes. Whatever we are charged for your transaction is exactly what appears on your settlement — no margin added.
| Payment method | Indicative rate |
|---|---|
| Cards — EU consumer | 1.80% + €0.25 |
| Cards — EU business and commercial | 2.90% + €0.25 |
| Cards — outside the EEA, including the UK | 3.25% + €0.25 |
| American Express | 2.90% + €0.25 |
| Bancontact | 1.40% + €0.25 |
| KBC/CBC and Belfius payment buttons | 0.90% + €0.25 |
| PayPal, where enabled for your products | PayPal's own rate + €0.10 |
A buyer paying in a currency other than the euro adds a currency conversion margin. Refunds and chargebacks follow the product and dispute terms of your agreement.
The current rate list is attached to every agreement and updated whenever our payment provider changes it.
Want these numbers for your volume?
Tell us your average ticket and monthly sales — the intake asks exactly that.